First, call for medical help for anyone injured. After ensuring that injured people are taken case of, there are several important steps you can take to help ensure you get full compensation for your claim.

• Write down key information, including: the name, address and phone number of the other driver and witnesses; the other car’s make, model, year, license plate and vehicle i.d. number; and the name, address and phone number of the other car’s owner (if the driver is not the owner).
• Get witness information. An independent witness can be a big help, especially if there is a dispute over what happened. Be sure to get the name, address and phone number of all witnesses.
• Write down what happened. In the aftermath of an accident, your memory may not be reliable. As soon as possible, make notes about what happened, including the time, place, weather, road conditions and any other details about what happened. Make a diagram of the accident; include where and when the accident occurred, the direction each car was going and the circumstances of the accident.
• Take photos. If you were in an automobile accident, take pictures of the accident scene and the vehicles. Victims should also photograph their injuries to help show the insurance company or court the extent of your injuries.
• Save evidence. If there is any physical evidence involved in the accident, save it.
• Don’t talk too much. Even if the accident was not your fault, you might be tempted to apologize or say you feel fine. Statements made at the accident scene, even if they are later proven to be wrong, can be used against you. Avoid discussing fault or your injuries at the accident scene. These issues often cannot be determined until later.
• Keep good records. After the accident make sure you keep records of all your medical expenses, lost wages and other ways the injury has affected you. Good documentation will help you ensure that you get a full financial recovery.
• Get legal help. Representation by an experienced accident attorney can help you increase your recovery. Studies show that accident victims who are represented by an attorney receive more money than those who do not.
• Don’t settle too quickly. It is important to make sure you know the full extent of your loss before agreeing to a settlement amount. Many accident victims who settle quickly later discover that they have more medical bills or other losses.